Overview
Cohort and Blended Programs are structured, time‑bound learning experiences delivered through a dedicated learning portal. They combine curated content, live sessions, and peer interaction to support deeper engagement and applied learning across a defined cohort.
As an admin, the Knowledge Guide is your primary reference point for understanding how these programs are delivered and where to find the right information when questions arise.
Where to Find Information
The Cohort Programs section of the Knowledge Guide contains centralized resources related to programs, including overviews, terminology references, and platform‑specific information.
This section is designed to help you quickly orient yourself, confirm how the learning experience is structured, and locate additional details when needed, without requiring deep technical knowledge.
Supporting Learners
When learners have questions about their experience, the Knowledge Guide offers clear, learner‑facing resources you can confidently direct them to:
- The Learner Resources section provides guidance tailored specifically to participants in Cohort Programs
- Learners can also use 24/7 chat support to get quick help or be guided to the right article without admin intervention.
Encouraging learners to use these resources helps create a smoother experience for everyone.
Need more help?
Submit any questions, bugs, or inquiries to Product Support to best triage and ensure your program is running smoothly