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HMM - Understanding the HMM Analytics Page in DOMO

The HMM Reporting Dashboard is the enhanced reporting experience for Harvard ManageMentor (HMM)—designed to give you deeper insights in a cleaner, more modern interface. Powered by Domo, the dashboard provides:

  • Dynamic visualizations for a traditional dashboard experience
  • Exportable summary- and learner-level reports for detailed analysis
  • Daily data updates for near real-time insights

How to Access the HMM Reporting Dashboard

You can access the dashboard in one of two ways:

  1. Via the Corporate Learning Homepage
    Click the Domo-related tile on your homepage: https://www.myhbp.org/home

    Note: If your organization uses SSO, please use your custom vanity URL (e.g., company.myhbp.org).

    HMM-AnalyticsPageinDOMO-1.png
  2. Via the Admin Console in HMM
    Navigate to the Reporting tab within the Harvard ManageMentor application and click the direct link to the dashboard.
    HMM-AnalyticsPageinDOMO-2.png

Analytics Page Overview

The Analytics page is the starting point of the HMM Reporting Dashboard, designed to help you identify trends and gather actionable insights. This page presents a high-level view of learner activity across your organization.

HMM-AnalyticsPageinDOMO-dashboard.png

1. Getting Started

Use the filters at the top of the page to tailor your data view:

  • Date Filters allow you to set a specific time range.
  • Extended Profile Field (EPF) Filters (Label and Value) let you drill down into specific user groups based on your organization’s custom attributes.
HMM-AnalyticsPageinDOMO-EPF_filters.png

2. At a Glance

A snapshot of essential metrics—ideal for quick check-ins:

  • Utilization: Percentage of users who were active (i.e., engaged with HMM) compared to your total license pool.
  • Unique Visitors: Number of individual users who accessed the platform during the selected period.
  • Repeat User Percentage: Percentage of those unique visitors who returned at least once (i.e., two or more visits).
  • Avg. Course Completion: Average number of course completions per user in the given timeframe.
  • Avg. Time Spent: Average minutes users spent interacting with HMM content.
HMM-AnalyticsPageinDOMO-AvgTimeSpent.png

3. Engagement

Track user activity patterns and compare your organization's performance to other HMM clients:

  • Time Filter: Choose to view data by Month or Quarter.
  • Note: This section displays global data and does not apply EPF filters.
HMM-AnalyticsPageinDOMO-Engagement.png

Key visuals include:

  • License Usage: Shows how many licenses have been used compared to your total available pool.
HMM-AnalyticsPageinDOMO-license_usage.png
  • Utilization Over Time: Highlights the ratio of Active Users versus Dormant Users (users active in the past 12 months but inactive during the current period).
HMM-AnalyticsPageinDOMO-utilization_over_time.png
  • Visitors for HMM: Breaks down users by New (first-time active) and Returning status.
HMM-AnalyticsPageinDOMO-visitors_for_HMM.png
  • User Utilization & Repeat Usage Benchmarking: Compares your metrics to anonymized data from other HMM clients.
HMM-AnalyticsPageinDOMO-user_utilization.png
  • Additional filters available: Industry, License Count, and View Last Date Range.
HMM-AnalyticsPageinDOMO-additional_filters.png

4. Progress and Completion

Gain insights into top-performing content and overall learning progress:

  • Total Visits / Hours Spent / Course Completions: Aggregate metrics across all content, regardless of course.
HMM-AnalyticsPageinDOMO-progress_and_completion.png
  • Top Courses by Visits / Time Spent / Course Completions: Displays the top 10 (or all) HMM courses based on your selected metric.
    • Click on a course name to reveal Lesson Completions within that course.
    • Note: Lesson metrics are based on completion only.
HMM-AnalyticsPageinDOMO-top_courses.png
  • Completion Criteria (shown on the right of this section):
    Provides a reminder of what constitutes a completed course, including:
    • All Lessons completed
    • Assessment(s) passed
    • On the Job 1: Creation of an Action Plan
    • On the Job 2: Completion of an Action Plan
HMM-AnalyticsPageinDOMO-completion_criteria.png
  • Completion Summary: Visualizes total completions for each component—Courses, Assessments, Lessons, On the Job 1, and On the Job 2—within the selected date range.
HMM-AnalyticsPageinDOMO-completion_summary.png
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